Please telephone between 12:00pm - 12:30pm for the results of any tests you have undergone. The telephone is not so busy at this time and the reception staff are more able to assist. The receptionist cannot discuss results but will simply pass on a message from the doctor as to whether the test is normal or if your doctor needs to discuss it with you. It can take up to 5 days for us to receive your blood test result; x-ray results take between 7-10 days, although some other tests may take longer.
Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for the release of this information or if they are not capable of understanding them.