Surgery Opening Hours

08.00 am to 6.30 pm Monday to Friday

Closed on Bank Holidays

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Pre-bookable Appointments

The practice provides pre-bookable appointments Monday to Friday

Booking ‘on the day’

We release the majority of doctor’s appointments ‘on the day’.

Telephone Advice

Your doctor will be able to give you advice over the telephone, when not consulting, which will normally be between 11.00 – 11.30. When you call, you will be asked to give some brief details of your problem and this information will be passed to the doctor who will ring you back at the end of surgery.

The practice nurse is also happy to give you advice over the telephone between 12 noon and 12.30.

For minor symptoms and advice you can also speak to your pharmacist who can advise on over the counter medication.

Interpreter Service

If you or a member of your family requires an interpreter, please speak to the receptionist who will arrange for a member of the language service to be available at the time of your appointment.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

General Practice appointments available to suit you...

Did you know there are early morning, evening and weekend appointments available across Milton Keynes for a range of services?

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Serviices available:

• GP Appointments
• Blood Tests
• Physio Assessments
• Minor Illness (coming soon)

How do I get an appointment?

Contact your practice receptionist on 01908 200529 who will help to arrange the right appointment for you.

Where will I be seen?

Appointments will be at one of the six GP HUB practices in Milton Keynes:

• Broughton Gate
• CMK Medical Centre
• Parkside Medical Centre
• The Grove Surgery
• Wolverton Health Centre
• Newport Pagnell Medical Centre

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer.

Providing evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay). It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.